{
  "page": {
    "id": "sw35q6stcxxq",
    "name": "Athennian",
    "url": "https://status.athennian.com"
  },
  "status": {
    "indicator": "minor",
    "description": "Partially Degraded Service"
  },
  "components": [{"status":"operational","name":"Athennian APP (Canada)","created_at":"2018-01-09T22:47:17.177-07:00","updated_at":"2026-08-28T15:01:00.652-06:00","position":1,"description":"Athennian Application residing in Canada","showcase":true,"start_date":null,"id":"r3j6c8p4mp0p","group_id":null,"page_id":"sw35q6stcxxq"},{"status":"operational","name":"Athennian APP (US)","created_at":"2022-10-12T16:02:53.676-06:00","updated_at":"2026-08-28T15:01:00.668-06:00","position":2,"description":"Athennian application hosted in the US","showcase":true,"start_date":"2022-10-12T00:00:00.000-06:00","id":"mmj8d5xj8c0w","group_id":null,"page_id":"sw35q6stcxxq"},{"status":"degraded_performance","name":"Athennian APP (Middle East)","created_at":"2025-07-03T21:18:02.093-06:00","updated_at":"2026-05-14T21:15:12.991-06:00","position":3,"description":"Athennian Application residing in UAE","showcase":true,"start_date":"2025-07-01T00:00:00.000-06:00","id":"b8b9gdzmy956","group_id":null,"page_id":"sw35q6stcxxq"},{"status":"operational","name":"Athennian APP (Europe)","created_at":"2026-05-14T21:15:35.055-06:00","updated_at":"2026-08-28T15:01:00.681-06:00","position":4,"description":null,"showcase":true,"start_date":"2026-05-01T00:00:00.000-06:00","id":"7wfk165519fd","group_id":null,"page_id":"sw35q6stcxxq"},{"status":"operational","name":"Athennian Website","created_at":"2018-01-09T22:47:17.211-07:00","updated_at":"2026-05-14T21:15:57.729-06:00","position":5,"description":"Frontend Application","showcase":true,"start_date":null,"id":"fycq06zl0tz9","group_id":null,"page_id":"sw35q6stcxxq"},{"status":"operational","name":"Document Generation","created_at":"2025-06-09T10:42:37.863-06:00","updated_at":"2026-05-14T21:15:57.734-06:00","position":6,"description":"Document Generation","showcase":false,"start_date":"2025-06-09T00:00:00.000-06:00","id":"gcx8qtbq5z5d","group_id":null,"page_id":"sw35q6stcxxq"},{"status":"operational","name":"SendGrid API v2","created_at":"2018-05-31T10:14:34.781-06:00","updated_at":"2026-06-24T12:16:03.698-06:00","position":7,"description":null,"showcase":false,"start_date":null,"id":"6nvvrdlnggs5","group_id":null,"page_id":"sw35q6stcxxq"},{"status":"operational","name":"SendGrid API v3","created_at":"2018-05-31T10:14:36.255-06:00","updated_at":"2026-07-24T13:31:48.515-06:00","position":8,"description":null,"showcase":false,"start_date":null,"id":"tk66mnwnrlz8","group_id":null,"page_id":"sw35q6stcxxq"},{"status":"operational","name":"SendGrid SMTP","created_at":"2025-02-03T12:59:54.748-07:00","updated_at":"2026-07-24T13:33:31.376-06:00","position":9,"description":null,"showcase":false,"start_date":null,"id":"m1kngfndjl4m","group_id":null,"page_id":"sw35q6stcxxq"},{"status":"operational","name":"Google Apps Maps","created_at":"2019-08-26T12:47:17.939-06:00","updated_at":"2026-05-14T21:15:57.767-06:00","position":10,"description":null,"showcase":false,"start_date":null,"id":"25lxbpnf78w4","group_id":null,"page_id":"sw35q6stcxxq"},{"status":"operational","name":"Google Apps Realtime API","created_at":"2019-08-26T12:47:40.788-06:00","updated_at":"2026-05-14T21:15:52.030-06:00","position":11,"description":null,"showcase":false,"start_date":null,"id":"ggbv1fb9cfq4","group_id":null,"page_id":"sw35q6stcxxq"},{"status":"operational","name":"Auth0 CDN (cdn.auth0.com)","created_at":"2020-01-06T13:05:34.926-07:00","updated_at":"2026-05-14T21:15:52.040-06:00","position":12,"description":null,"showcase":false,"start_date":null,"id":"z9ggrq3k647y","group_id":null,"page_id":"sw35q6stcxxq"},{"status":"operational","name":"Auth0 Authentication API (US)","created_at":"2020-01-06T13:11:38.254-07:00","updated_at":"2026-09-01T10:08:56.631-06:00","position":13,"description":null,"showcase":false,"start_date":null,"id":"bt84kg3g8565","group_id":null,"page_id":"sw35q6stcxxq"},{"status":"operational","name":"Auth0 Multi-factor Authentication","created_at":"2025-04-03T11:24:18.836-06:00","updated_at":"2026-05-14T21:15:52.059-06:00","position":14,"description":null,"showcase":false,"start_date":null,"id":"xy9kd9k3pgkf","group_id":null,"page_id":"sw35q6stcxxq"},{"status":"operational","name":"AWS Global Services","created_at":"2025-11-18T09:52:55.387-07:00","updated_at":"2026-05-14T21:15:52.080-06:00","position":15,"description":null,"showcase":false,"start_date":null,"id":"vjf3nv0gslfb","group_id":null,"page_id":"sw35q6stcxxq","components":["5d686tyk3c9p","yzm6fb4bhv6m","5r1j0kl2cxjf"]},{"status":"operational","name":"AWS CA Region","created_at":"2025-11-18T08:06:26.167-07:00","updated_at":"2026-05-14T21:15:52.112-06:00","position":16,"description":null,"showcase":false,"start_date":null,"id":"mv4pj63t2py0","group_id":null,"page_id":"sw35q6stcxxq","components":["9wdsnm67r3x9","ck2tdzwnjkj1","044yf41sv03b","mls8pnk932w5","z665p91mk64h","xmntwm219s7g","yh9s39s6j2t0","wh36q402v5z0","dhljfxb1vkbc","00q7dpgtxrj0"]},{"status":"operational","name":"AWS US Region","created_at":"2025-11-18T08:06:03.429-07:00","updated_at":"2026-05-14T21:15:52.149-06:00","position":17,"description":null,"showcase":false,"start_date":null,"id":"pllbfmcp51m6","group_id":null,"page_id":"sw35q6stcxxq","components":["s5l65m3ft10q","r18djc3jqk0l","z490fplmkgwr","q1v41rf5vslp","9g9z6xh5kbpz","5glghrk1rxkj","y216n5plhk05","f5bh877973hz","bhh03hkktfr8","7bbtgj1xrl10"]},{"status":"degraded_performance","name":"AWS ME Region","created_at":"2025-11-18T08:09:57.735-07:00","updated_at":"2026-05-14T21:15:52.186-06:00","position":18,"description":null,"showcase":false,"start_date":null,"id":"lqpy6020562c","group_id":null,"page_id":"sw35q6stcxxq","components":["n9vp3kkf8qpj","myzk0ynh91gf","xt6jbhtf4hr9","cpgncswnwrp6","lkwgpkbljkzs","8dbycm4w1l4t","d8tqtnvr90s6","6d7gv9scnzvf"]},{"status":"operational","name":"AWS EU Region","created_at":"2026-05-14T21:25:39.171-06:00","updated_at":"2026-05-14T21:26:08.183-06:00","position":34,"description":null,"showcase":false,"start_date":null,"id":"ghf4j98p9tl0","group_id":null,"page_id":"sw35q6stcxxq","components":["r1swm1lxh5tq","qjhnf8mytwzg","crnp4bkcv53y","yjmglh7x89fs","gfb5wjwmqdlb","1f5nnk1vgxl0","whc4b9d8xw2z","7r2073gpjlsv","sv8kc7lqdrlt","w40x77stjsx4"]},{"status":"operational","name":"LaunchDarkly SDKs","created_at":"2026-07-10T15:17:26.305-06:00","updated_at":"2026-08-07T14:15:57.314-06:00","position":35,"description":null,"showcase":false,"start_date":null,"id":"24pt032vs8xt","group_id":null,"page_id":"sw35q6stcxxq"},{"status":"operational","name":"LaunchDarkly Flag targeting","created_at":"2026-07-10T15:17:55.068-06:00","updated_at":"2026-07-10T15:17:55.068-06:00","position":38,"description":null,"showcase":false,"start_date":null,"id":"4gzz3nlt8v3j","group_id":null,"page_id":"sw35q6stcxxq"},{"status":"operational","name":"LaunchDarkly Segment management","created_at":"2026-07-10T15:17:55.936-06:00","updated_at":"2026-07-10T15:17:55.936-06:00","position":39,"description":null,"showcase":false,"start_date":null,"id":"z9bbctnc59q6","group_id":null,"page_id":"sw35q6stcxxq"},{"status":"operational","name":"LaunchDarkly Server-side streaming API","created_at":"2026-07-10T15:19:26.837-06:00","updated_at":"2026-07-10T15:19:26.837-06:00","position":42,"description":null,"showcase":false,"start_date":null,"id":"wcwvnml740fb","group_id":null,"page_id":"sw35q6stcxxq"},{"status":"operational","name":"LaunchDarkly Client-side streaming API","created_at":"2026-07-10T15:19:27.766-06:00","updated_at":"2026-08-14T10:50:44.045-06:00","position":43,"description":null,"showcase":false,"start_date":null,"id":"cvpx6ygsjjlf","group_id":null,"page_id":"sw35q6stcxxq"}],
  "incidents": [{"name":"Missing Documents/Folders in Some Minute Books","status":"resolved","created_at":"2026-08-28T11:30:20.000-06:00","updated_at":"2026-08-28T21:51:04.560-06:00","monitoring_at":"2026-08-28T15:01:00.715-06:00","resolved_at":"2026-08-28T21:51:04.540-06:00","impact":"minor","shortlink":"https://stspg.io/84g0lg3y44sv","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-28T11:30:20.000-06:00","reminder_intervals":null,"id":"20kjmvn3376w","page_id":"sw35q6stcxxq","incident_updates":[{"status":"resolved","body":"This incident has been resolved. The issue causing documents and folders to appear missing in Minute Books for a subset of entities has been fixed, and we've confirmed normal behavior is restored. If you continue to experience any issues, please contact support.","created_at":"2026-08-28T21:51:04.540-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-28T21:51:04.540-06:00","display_at":"2026-08-28T21:51:04.540-06:00","deliver_notifications":true,"tweet_id":null,"id":"6plvz272fm13","incident_id":"20kjmvn3376w","custom_tweet":null,"affected_components":[{"code":"r3j6c8p4mp0p","name":"Athennian APP (Canada)","old_status":"operational","new_status":"operational"},{"code":"mmj8d5xj8c0w","name":"Athennian APP (US)","old_status":"operational","new_status":"operational"},{"code":"7wfk165519fd","name":"Athennian APP (Europe)","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been applied to resolve the issue causing documents and folders to appear missing in Minute Books for a subset of entities. We are monitoring the results to confirm full resolution. If you continue to experience this issue, please contact support.","created_at":"2026-08-28T15:01:00.715-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-28T15:01:00.715-06:00","display_at":"2026-08-28T15:01:00.715-06:00","deliver_notifications":true,"tweet_id":null,"id":"59v8c419pzml","incident_id":"20kjmvn3376w","custom_tweet":null,"affected_components":[{"code":"r3j6c8p4mp0p","name":"Athennian APP (Canada)","old_status":"degraded_performance","new_status":"operational"},{"code":"mmj8d5xj8c0w","name":"Athennian APP (US)","old_status":"degraded_performance","new_status":"operational"},{"code":"7wfk165519fd","name":"Athennian APP (Europe)","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"We have identified the cause of the issue affecting document and folder visibility in Minute Books for a subset of entities. Our engineering team is actively working on a fix and validating it before rollout. We will provide another update once the fix has been applied or as new information becomes available.","created_at":"2026-08-28T13:00:25.042-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-28T13:00:25.042-06:00","display_at":"2026-08-28T13:00:25.042-06:00","deliver_notifications":true,"tweet_id":null,"id":"p3scsldbmw85","incident_id":"20kjmvn3376w","custom_tweet":null,"affected_components":[{"code":"r3j6c8p4mp0p","name":"Athennian APP (Canada)","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"mmj8d5xj8c0w","name":"Athennian APP (US)","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"7wfk165519fd","name":"Athennian APP (Europe)","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are investigating reports that a subset of entities' Minute Books are showing documents and/or folders as missing. Our engineering team is actively investigating the root cause. We will provide an update as more information becomes available.","created_at":"2026-08-28T12:31:20.338-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-28T12:31:40.539-06:00","display_at":"2026-08-28T11:30:20.000-06:00","deliver_notifications":true,"tweet_id":null,"id":"3ys0jvp9qq8b","incident_id":"20kjmvn3376w","custom_tweet":null,"affected_components":[{"code":"r3j6c8p4mp0p","name":"Athennian APP (Canada)","old_status":"operational","new_status":"degraded_performance"},{"code":"mmj8d5xj8c0w","name":"Athennian APP (US)","old_status":"operational","new_status":"degraded_performance"},{"code":"7wfk165519fd","name":"Athennian APP (Europe)","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Athennian APP (Canada)","created_at":"2018-01-09T22:47:17.177-07:00","updated_at":"2026-08-28T15:01:00.652-06:00","position":1,"description":"Athennian Application residing in Canada","showcase":true,"start_date":null,"id":"r3j6c8p4mp0p","page_id":"sw35q6stcxxq","group_id":null},{"status":"operational","name":"Athennian APP (US)","created_at":"2022-10-12T16:02:53.676-06:00","updated_at":"2026-08-28T15:01:00.668-06:00","position":2,"description":"Athennian application hosted in the US","showcase":true,"start_date":"2022-10-12T00:00:00.000-06:00","id":"mmj8d5xj8c0w","page_id":"sw35q6stcxxq","group_id":null},{"status":"operational","name":"Athennian APP (Europe)","created_at":"2026-05-14T21:15:35.055-06:00","updated_at":"2026-08-28T15:01:00.681-06:00","position":4,"description":null,"showcase":true,"start_date":"2026-05-01T00:00:00.000-06:00","id":"7wfk165519fd","page_id":"sw35q6stcxxq","group_id":null}]},{"name":"Degraded Performance","status":"resolved","created_at":"2026-03-06T14:30:01.313-07:00","updated_at":"2026-03-06T16:47:10.870-07:00","monitoring_at":null,"resolved_at":"2026-03-06T16:47:10.853-07:00","impact":"minor","shortlink":"https://stspg.io/6r4s0t0rys6m","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-03-06T14:30:01.308-07:00","reminder_intervals":null,"id":"xhflyh92d18n","page_id":"sw35q6stcxxq","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-03-06T16:47:10.853-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-06T16:47:10.853-07:00","display_at":"2026-03-06T16:47:10.853-07:00","deliver_notifications":true,"tweet_id":null,"id":"yl5pcmp9jwnc","incident_id":"xhflyh92d18n","custom_tweet":null,"affected_components":[{"code":"r3j6c8p4mp0p","name":"Athennian APP (Canada)","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"We are currently investigating reports of increased latency and intermittent slowdowns across our platform. Our engineering team is actively working on mitigation strategies to restore normal performance levels.\n\nWe will provide another update as soon as more information is available.","created_at":"2026-03-06T14:30:01.403-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-06T14:30:01.403-07:00","display_at":"2026-03-06T14:30:01.403-07:00","deliver_notifications":true,"tweet_id":null,"id":"hpbf0lb4fwn6","incident_id":"xhflyh92d18n","custom_tweet":null,"affected_components":[{"code":"r3j6c8p4mp0p","name":"Athennian APP (Canada)","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Athennian APP (Canada)","created_at":"2018-01-09T22:47:17.177-07:00","updated_at":"2026-08-28T15:01:00.652-06:00","position":1,"description":"Athennian Application residing in Canada","showcase":true,"start_date":null,"id":"r3j6c8p4mp0p","page_id":"sw35q6stcxxq","group_id":null}]},{"name":"AWS Middle East Region Disruption","status":"monitoring","created_at":"2026-03-02T10:27:22.000-07:00","updated_at":"2026-03-06T14:54:11.597-07:00","monitoring_at":"2026-03-06T14:54:11.583-07:00","resolved_at":null,"impact":"major","shortlink":"https://stspg.io/x01c9dnc4bgb","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"major","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-03-02T10:27:22.000-07:00","reminder_intervals":null,"id":"8zt00lbz7pyt","page_id":"sw35q6stcxxq","incident_updates":[{"status":"monitoring","body":"The site is currently back online, though some components may still experience intermittent degradation or elevated latency.\n\nAWS continues to work on restoring the affected infrastructure and services within the Middle East region. While our primary services are recovering, we are keeping the incident open as we monitor system stability and wait for final confirmation of full resolution from AWS.","created_at":"2026-03-06T14:54:11.583-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-06T14:54:11.583-07:00","display_at":"2026-03-06T14:54:11.583-07:00","deliver_notifications":true,"tweet_id":null,"id":"jj31v7c14hlj","incident_id":"8zt00lbz7pyt","custom_tweet":null,"affected_components":[{"code":"b8b9gdzmy956","name":"Athennian APP (Middle East)","old_status":"major_outage","new_status":"degraded_performance"}]},{"status":"identified","body":"Update Status","created_at":"2026-03-02T10:28:18.896-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-02T10:30:56.589-07:00","display_at":"2026-03-02T10:28:18.000-07:00","deliver_notifications":true,"tweet_id":null,"id":"smzswd28skd0","incident_id":"8zt00lbz7pyt","custom_tweet":null,"affected_components":[{"code":"b8b9gdzmy956","name":"Athennian APP (Middle East)","old_status":"partial_outage","new_status":"major_outage"}]},{"status":"identified","body":"Incident Update: Monitoring\nStatus: Monitoring\n\nMessage:\nThe site is currently back online, though some components may still experience intermittent degradation or elevated latency.\n\nAWS continues to work on restoring the affected infrastructure and services within the Middle East region. While our primary services are recovering, we are keeping the incident open as we monitor system stability and wait for final confirmation of full resolution from AWS.\n\nCurrent Impact:\n\nSite Accessibility: Restored.\n\nPerformance: Some features or API endpoints may still show signs of sluggishness.\n\nDR Protocols: We are verifying the availability of our Bahrain DR site as AWS services stabilize.\n\nWe are continuing to monitor the situation closely and will provide a final update once we are confident in full service restoration.","created_at":"2026-03-02T10:27:22.464-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-06T14:53:48.247-07:00","display_at":"2026-03-02T10:27:22.000-07:00","deliver_notifications":true,"tweet_id":null,"id":"lc52k2k218bw","incident_id":"8zt00lbz7pyt","custom_tweet":null,"affected_components":[{"code":"b8b9gdzmy956","name":"Athennian APP (Middle East)","old_status":"partial_outage","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"degraded_performance","name":"Athennian APP (Middle East)","created_at":"2025-07-03T21:18:02.093-06:00","updated_at":"2026-05-14T21:15:12.991-06:00","position":3,"description":"Athennian Application residing in UAE","showcase":true,"start_date":"2025-07-01T00:00:00.000-06:00","id":"b8b9gdzmy956","page_id":"sw35q6stcxxq","group_id":null}]},{"name":"Degraded Performance due to Cloudflare","status":"resolved","created_at":"2025-11-18T07:42:48.315-07:00","updated_at":"2025-11-18T13:51:25.334-07:00","monitoring_at":"2025-11-18T08:04:35.773-07:00","resolved_at":"2025-11-18T13:51:25.319-07:00","impact":"major","shortlink":"https://stspg.io/kwb0yfbmkkzn","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"major","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-11-18T07:42:48.306-07:00","reminder_intervals":null,"id":"6xtxmd18sfyl","page_id":"sw35q6stcxxq","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2025-11-18T13:51:25.319-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-11-18T13:51:25.319-07:00","display_at":"2025-11-18T13:51:25.319-07:00","deliver_notifications":false,"tweet_id":null,"id":"2np313fj38fh","incident_id":"6xtxmd18sfyl","custom_tweet":null,"affected_components":[{"code":"r3j6c8p4mp0p","name":"Athennian APP (Canada)","old_status":"operational","new_status":"operational"},{"code":"mmj8d5xj8c0w","name":"Athennian APP (US)","old_status":"operational","new_status":"operational"},{"code":"b8b9gdzmy956","name":"Athennian APP (Middle East)","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"The degraded performance caused by the global Cloudflare outage on November 18 appears to be resolved. We are continuing to monitor the system to ensure all services perform as normal.","created_at":"2025-11-18T08:04:35.773-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-11-18T08:04:35.773-07:00","display_at":"2025-11-18T08:04:35.773-07:00","deliver_notifications":true,"tweet_id":null,"id":"9hhpffzgj8dl","incident_id":"6xtxmd18sfyl","custom_tweet":null,"affected_components":[{"code":"r3j6c8p4mp0p","name":"Athennian APP (Canada)","old_status":"degraded_performance","new_status":"operational"},{"code":"mmj8d5xj8c0w","name":"Athennian APP (US)","old_status":"degraded_performance","new_status":"operational"},{"code":"b8b9gdzmy956","name":"Athennian APP (Middle East)","old_status":"degraded_performance","new_status":"operational"}]},{"status":"investigating","body":"We are currently experiencing system degradation due to a widespread, global outage affecting our third-party provider, Cloudflare.\n\nWe sincerely apologize for the disruption. The impact varies by region and may include slow performance or inability to log in.\nOur team is actively monitoring the situation and implementing all possible workarounds. We will continue to provide updates and are committed to restoring Athennian to full capacity as soon as the issue is resolved by Cloudflare.","created_at":"2025-11-18T07:42:48.429-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-11-18T07:42:48.429-07:00","display_at":"2025-11-18T07:42:48.429-07:00","deliver_notifications":true,"tweet_id":null,"id":"0m03zqvmfdnd","incident_id":"6xtxmd18sfyl","custom_tweet":null,"affected_components":[{"code":"r3j6c8p4mp0p","name":"Athennian APP (Canada)","old_status":"operational","new_status":"degraded_performance"},{"code":"mmj8d5xj8c0w","name":"Athennian APP (US)","old_status":"operational","new_status":"degraded_performance"},{"code":"b8b9gdzmy956","name":"Athennian APP (Middle East)","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Athennian APP (Canada)","created_at":"2018-01-09T22:47:17.177-07:00","updated_at":"2026-08-28T15:01:00.652-06:00","position":1,"description":"Athennian Application residing in Canada","showcase":true,"start_date":null,"id":"r3j6c8p4mp0p","page_id":"sw35q6stcxxq","group_id":null},{"status":"operational","name":"Athennian APP (US)","created_at":"2022-10-12T16:02:53.676-06:00","updated_at":"2026-08-28T15:01:00.668-06:00","position":2,"description":"Athennian application hosted in the US","showcase":true,"start_date":"2022-10-12T00:00:00.000-06:00","id":"mmj8d5xj8c0w","page_id":"sw35q6stcxxq","group_id":null},{"status":"degraded_performance","name":"Athennian APP (Middle East)","created_at":"2025-07-03T21:18:02.093-06:00","updated_at":"2026-05-14T21:15:12.991-06:00","position":3,"description":"Athennian Application residing in UAE","showcase":true,"start_date":"2025-07-01T00:00:00.000-06:00","id":"b8b9gdzmy956","page_id":"sw35q6stcxxq","group_id":null}]},{"name":"Document automation is experiencing degraded performance.","status":"resolved","created_at":"2025-06-09T10:45:18.631-06:00","updated_at":"2025-06-09T13:01:26.430-06:00","monitoring_at":null,"resolved_at":"2025-06-09T11:20:19.000-06:00","impact":"minor","shortlink":"https://stspg.io/fzg81wv1z8sb","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-06-09T11:20:19.000-06:00","reminder_intervals":null,"id":"2cn22blnlf8t","page_id":"sw35q6stcxxq","incident_updates":[{"status":"resolved","body":"The issues with document generation have been resolved, and we are monitoring to ensure stability","created_at":"2025-06-09T11:20:19.127-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-09T11:20:59.711-06:00","display_at":"2025-06-09T11:20:19.000-06:00","deliver_notifications":true,"tweet_id":null,"id":"j3bjcxcnlm0t","incident_id":"2cn22blnlf8t","custom_tweet":null,"affected_components":[{"code":"gcx8qtbq5z5d","name":"Document Generation","old_status":"degraded_performance","new_status":"operational"}]},{"status":"investigating","body":"We are currently experiencing degraded performance with document generation. Our team is actively investigating the issue to determine the full scope and implement a fix.","created_at":"2025-06-09T10:45:18.718-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-09T10:45:18.718-06:00","display_at":"2025-06-09T10:45:18.718-06:00","deliver_notifications":true,"tweet_id":null,"id":"hwmjdtbr59s0","incident_id":"2cn22blnlf8t","custom_tweet":null,"affected_components":[{"code":"gcx8qtbq5z5d","name":"Document Generation","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Document Generation","created_at":"2025-06-09T10:42:37.863-06:00","updated_at":"2026-05-14T21:15:57.734-06:00","position":6,"description":"Document Generation","showcase":false,"start_date":"2025-06-09T00:00:00.000-06:00","id":"gcx8qtbq5z5d","page_id":"sw35q6stcxxq","group_id":null}]},{"name":"Pre-scheduled Maintenance","status":"completed","created_at":"2025-05-13T12:32:42.971-06:00","updated_at":"2025-05-16T23:35:38.359-06:00","monitoring_at":null,"resolved_at":"2025-05-16T23:35:38.338-06:00","impact":"maintenance","shortlink":"https://stspg.io/mf6b8xjvmbzj","scheduled_for":"2025-05-16T21:00:00.000-06:00","scheduled_until":"2025-05-17T02:00:00.000-06:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2025-05-16T20:00:25.870-06:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2025-05-13T12:32:42.965-06:00","reminder_intervals":null,"id":"85dkxj05c2l0","page_id":"sw35q6stcxxq","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2025-05-16T23:35:38.338-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-05-16T23:35:38.338-06:00","display_at":"2025-05-16T23:35:38.338-06:00","deliver_notifications":true,"tweet_id":null,"id":"r5qv7pbn9yvx","incident_id":"85dkxj05c2l0","custom_tweet":null,"affected_components":[{"code":"r3j6c8p4mp0p","name":"Athennian APP (Canada)","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2025-05-16T21:00:21.536-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-05-16T21:00:21.536-06:00","display_at":"2025-05-16T21:00:21.536-06:00","deliver_notifications":true,"tweet_id":null,"id":"w3brpwt0q8bl","incident_id":"85dkxj05c2l0","custom_tweet":null,"affected_components":[{"code":"r3j6c8p4mp0p","name":"Athennian APP (Canada)","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2025-05-16T20:00:25.614-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-05-16T20:00:25.614-06:00","display_at":"2025-05-16T20:00:25.614-06:00","deliver_notifications":true,"tweet_id":null,"id":"p7nsh0xv1nyf","incident_id":"85dkxj05c2l0","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"There is a scheduled system maintenance for our customers in our Canadian region beginning on May 16th at 11:00 PM EDT and continuing until 4:00 AM EDT on May 17th. This time will be used to deploy backend system improvements.\nYour Athennian platform will be unavailable during this system maintenance window. We apologize for any inconvenience this may cause.","created_at":"2025-05-13T12:32:43.030-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-05-13T12:32:43.030-06:00","display_at":"2025-05-13T12:32:43.030-06:00","deliver_notifications":true,"tweet_id":null,"id":"p994sh9pgrgm","incident_id":"85dkxj05c2l0","custom_tweet":null,"affected_components":[{"code":"r3j6c8p4mp0p","name":"Athennian APP (Canada)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Athennian APP (Canada)","created_at":"2018-01-09T22:47:17.177-07:00","updated_at":"2026-08-28T15:01:00.652-06:00","position":1,"description":"Athennian Application residing in Canada","showcase":true,"start_date":null,"id":"r3j6c8p4mp0p","page_id":"sw35q6stcxxq","group_id":null}]},{"name":"Degraded Service","status":"resolved","created_at":"2024-06-18T10:49:44.819-06:00","updated_at":"2024-06-18T11:18:10.206-06:00","monitoring_at":null,"resolved_at":"2024-06-18T11:18:10.192-06:00","impact":"minor","shortlink":"https://stspg.io/xdvhhjpkg19v","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2024-06-18T10:49:44.814-06:00","reminder_intervals":null,"id":"mdlvy75mmr42","page_id":"sw35q6stcxxq","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2024-06-18T11:18:10.192-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-06-18T11:18:10.192-06:00","display_at":"2024-06-18T11:18:10.192-06:00","deliver_notifications":true,"tweet_id":null,"id":"b18y88rh3yym","incident_id":"mdlvy75mmr42","custom_tweet":null,"affected_components":[{"code":"r3j6c8p4mp0p","name":"Athennian APP (Canada)","old_status":"degraded_performance","new_status":"operational"}]},{"status":"investigating","body":"We are currently executing unplanned maintenance. The platform may have degraded service for approximately 15-30 minutes. We apologize for any inconvenience this may cause and appreciate your patience and understanding.\nThank you for your continued support.","created_at":"2024-06-18T10:49:44.892-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-06-18T10:49:44.892-06:00","display_at":"2024-06-18T10:49:44.892-06:00","deliver_notifications":true,"tweet_id":null,"id":"t5gv2hqxg62k","incident_id":"mdlvy75mmr42","custom_tweet":null,"affected_components":[{"code":"r3j6c8p4mp0p","name":"Athennian APP (Canada)","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Athennian APP (Canada)","created_at":"2018-01-09T22:47:17.177-07:00","updated_at":"2026-08-28T15:01:00.652-06:00","position":1,"description":"Athennian Application residing in Canada","showcase":true,"start_date":null,"id":"r3j6c8p4mp0p","page_id":"sw35q6stcxxq","group_id":null}]},{"name":"Schedule Maintenance","status":"completed","created_at":"2024-05-07T10:03:07.844-06:00","updated_at":"2024-05-25T01:00:09.363-06:00","monitoring_at":null,"resolved_at":"2024-05-25T01:00:06.041-06:00","impact":"maintenance","shortlink":"https://stspg.io/h8mq5fd947hm","scheduled_for":"2024-05-24T22:00:00.000-06:00","scheduled_until":"2024-05-25T01:00:00.000-06:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2024-05-24T21:00:03.899-06:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2024-05-07T10:03:07.839-06:00","reminder_intervals":null,"id":"fflsj78qmmc0","page_id":"sw35q6stcxxq","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2024-05-25T01:00:06.041-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-05-25T01:00:06.041-06:00","display_at":"2024-05-25T01:00:06.041-06:00","deliver_notifications":true,"tweet_id":null,"id":"x76klpd8s31y","incident_id":"fflsj78qmmc0","custom_tweet":null,"affected_components":[{"code":"r3j6c8p4mp0p","name":"Athennian APP (Canada)","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2024-05-24T22:00:02.147-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-05-24T22:00:02.147-06:00","display_at":"2024-05-24T22:00:02.147-06:00","deliver_notifications":true,"tweet_id":null,"id":"h566645gywns","incident_id":"fflsj78qmmc0","custom_tweet":null,"affected_components":[{"code":"r3j6c8p4mp0p","name":"Athennian APP (Canada)","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2024-05-24T21:00:03.499-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-05-24T21:00:03.499-06:00","display_at":"2024-05-24T21:00:03.499-06:00","deliver_notifications":true,"tweet_id":null,"id":"1syxkp62y3dh","incident_id":"fflsj78qmmc0","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"There is a scheduled maintenance window for Friday May 24th, 2024 at 10:00 PM MT that will last until Saturday May 25th, 2024 at 1:00 AM MT. Only certain customers will be affected by this maintenance and will get an in application notification if they are included.","created_at":"2024-05-07T10:03:07.888-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-05-07T10:03:07.888-06:00","display_at":"2024-05-07T10:03:07.888-06:00","deliver_notifications":true,"tweet_id":null,"id":"18853xtbk445","incident_id":"fflsj78qmmc0","custom_tweet":null,"affected_components":[{"code":"r3j6c8p4mp0p","name":"Athennian APP (Canada)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Athennian APP (Canada)","created_at":"2018-01-09T22:47:17.177-07:00","updated_at":"2026-08-28T15:01:00.652-06:00","position":1,"description":"Athennian Application residing in Canada","showcase":true,"start_date":null,"id":"r3j6c8p4mp0p","page_id":"sw35q6stcxxq","group_id":null}]},{"name":"Schedule Maintenance","status":"completed","created_at":"2024-05-07T10:02:19.603-06:00","updated_at":"2024-05-18T01:00:02.411-06:00","monitoring_at":null,"resolved_at":"2024-05-18T01:00:02.379-06:00","impact":"maintenance","shortlink":"https://stspg.io/j43tpqrvntql","scheduled_for":"2024-05-17T22:00:00.000-06:00","scheduled_until":"2024-05-18T01:00:00.000-06:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2024-05-17T21:00:10.956-06:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2024-05-07T10:02:19.599-06:00","reminder_intervals":null,"id":"s35m0hy123x6","page_id":"sw35q6stcxxq","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2024-05-18T01:00:02.379-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-05-18T01:00:02.379-06:00","display_at":"2024-05-18T01:00:02.379-06:00","deliver_notifications":true,"tweet_id":null,"id":"sz8jrcb3flrb","incident_id":"s35m0hy123x6","custom_tweet":null,"affected_components":[{"code":"r3j6c8p4mp0p","name":"Athennian APP (Canada)","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2024-05-17T22:00:02.275-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-05-17T22:00:02.275-06:00","display_at":"2024-05-17T22:00:02.275-06:00","deliver_notifications":true,"tweet_id":null,"id":"wwtc2ss77kzj","incident_id":"s35m0hy123x6","custom_tweet":null,"affected_components":[{"code":"r3j6c8p4mp0p","name":"Athennian APP (Canada)","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2024-05-17T21:00:10.841-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-05-17T21:00:10.841-06:00","display_at":"2024-05-17T21:00:10.841-06:00","deliver_notifications":true,"tweet_id":null,"id":"3ymh04hcnl5v","incident_id":"s35m0hy123x6","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"There is a scheduled maintenance window for Friday May 17th, 2024 at 10:00 PM MT that will last until Saturday May 18th, 2024 at 1:00 AM MT. Only certain customers will be affected by this maintenance and will get an in application notification if they are included.","created_at":"2024-05-07T10:02:19.645-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-05-07T10:02:19.645-06:00","display_at":"2024-05-07T10:02:19.645-06:00","deliver_notifications":true,"tweet_id":null,"id":"bylwqbxnmhvz","incident_id":"s35m0hy123x6","custom_tweet":null,"affected_components":[{"code":"r3j6c8p4mp0p","name":"Athennian APP (Canada)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Athennian APP (Canada)","created_at":"2018-01-09T22:47:17.177-07:00","updated_at":"2026-08-28T15:01:00.652-06:00","position":1,"description":"Athennian Application residing in Canada","showcase":true,"start_date":null,"id":"r3j6c8p4mp0p","page_id":"sw35q6stcxxq","group_id":null}]},{"name":"Schedule Maintenance","status":"completed","created_at":"2024-05-07T10:00:19.337-06:00","updated_at":"2024-05-11T01:00:02.401-06:00","monitoring_at":null,"resolved_at":"2024-05-11T01:00:02.383-06:00","impact":"maintenance","shortlink":"https://stspg.io/yznsfxnq9m8x","scheduled_for":"2024-05-10T22:00:00.000-06:00","scheduled_until":"2024-05-11T01:00:00.000-06:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2024-05-10T21:00:06.384-06:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2024-05-07T10:00:19.333-06:00","reminder_intervals":null,"id":"ry34yty1m42d","page_id":"sw35q6stcxxq","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2024-05-11T01:00:02.383-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-05-11T01:00:02.383-06:00","display_at":"2024-05-11T01:00:02.383-06:00","deliver_notifications":true,"tweet_id":null,"id":"gjbs45b9tmt2","incident_id":"ry34yty1m42d","custom_tweet":null,"affected_components":[{"code":"r3j6c8p4mp0p","name":"Athennian APP (Canada)","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2024-05-10T22:00:02.887-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-05-10T22:00:02.887-06:00","display_at":"2024-05-10T22:00:02.887-06:00","deliver_notifications":true,"tweet_id":null,"id":"gr24k58cc574","incident_id":"ry34yty1m42d","custom_tweet":null,"affected_components":[{"code":"r3j6c8p4mp0p","name":"Athennian APP (Canada)","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2024-05-10T21:00:06.179-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-05-10T21:00:06.179-06:00","display_at":"2024-05-10T21:00:06.179-06:00","deliver_notifications":true,"tweet_id":null,"id":"cjnymblk82cx","incident_id":"ry34yty1m42d","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"There is a scheduled maintenance window for Friday May 10th, 2024 at 10:00 PM MT that will last until Saturday May 11th, 2024 at 1:00 AM MT. Only certain customers will be affected by this maintenance and will get an in application notification if they are included.","created_at":"2024-05-07T10:00:19.375-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-05-07T10:00:19.375-06:00","display_at":"2024-05-07T10:00:19.375-06:00","deliver_notifications":true,"tweet_id":null,"id":"7tkkl937jggh","incident_id":"ry34yty1m42d","custom_tweet":null,"affected_components":[{"code":"r3j6c8p4mp0p","name":"Athennian APP (Canada)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Athennian APP (Canada)","created_at":"2018-01-09T22:47:17.177-07:00","updated_at":"2026-08-28T15:01:00.652-06:00","position":1,"description":"Athennian Application residing in Canada","showcase":true,"start_date":null,"id":"r3j6c8p4mp0p","page_id":"sw35q6stcxxq","group_id":null}]}]
}
